Contact Us
If you have any questions or need assistance, please don't hesitate to contact us. Our friendly team is here to support you every step of the way and ensure that both you and your rabbit enjoy the very best care, comfort and experience possible.
Behaviour Hub
Learn about rabbit behaviour with our expert blogs. Understand actions like thumping, circling, biting and what your rabbit may be trying to tell you.
Bonding Hub
Explore our expert blogs on rabbit bonding. Learn how to introduce bunnies, build trust, reduce fighting and create strong, loving connections.
Nutrition Hub
Discover expert blogs on rabbit nutrition. Learn what to feed your rabbit daily, which foods to avoid and how to support their long-term health.
Health Hub
Explore rabbit health topics in our expert blogs. Learn the signs of illness, how to prevent disease, and keep your bunny happy, safe and strong.
Have a Question?
Let’s Chat.
Whether you're unsure about a product, need advice on rabbit care, or just want to double-check something before you order — we're here for you. Drop us a message and our friendly team will get back to you as soon as possible with the answers you need.
Have a Question?
Let’s Chat.
Whether you're unsure about a product, need advice on rabbit care, or just want to double-check something before you order — we're here for you. Drop us a message and our friendly team will get back to you as soon as possible with the answers you need.
FREQUENTLY ASKED QUESTIONS
Currently, we only ship within the UK. You can view our Shipping Policy here.
You will receive an order received email notification when you place your order, followed by a payment received and processing email. Once your order has been shipped, you will get a sent notification that includes tracking information for your reference.
You will receive an email confirmation of your order shortly after making a purchase. Additionally, a printed invoice will be included with your delivery, ensuring you have a physical copy for your records.
Customers have 24 hours from the time of order to cancel your product order for any reason and receive a full refund. To cancel, please complete the contact form or email info@rabbitandhutch.co.uk within 24 hours with your order number clearly outlined. A refund will then be processed. After this 24-hour period, all sales are final.
Digital products and download sales are made final at the point of sale.
While we strive to ensure that our product photographs are as accurate as possible, please note that with real wood products, there may be natural variations in the wood grain patterns. These unique characteristics are part of the beauty and charm of using genuine wood, meaning each piece is one-of-a-kind.
Unfortunately, at present, we do not offer returns. Please make sure to review your order carefully before completing your purchase. If you have any questions or concerns please review our Refund and Return Policy before contacting our customer support team for assistance.
No, we do not offer custom-made services at this time. Our products are available as listed on our online store.
FREQUENTLY ASKED QUESTIONS
Currently, we only ship within the UK. You can view our Shipping Policy here.
You will receive an order received email notification when you place your order, followed by a payment received and processing email. Once your order has been shipped, you will get a sent notification that includes tracking information for your reference.
You will receive an email confirmation of your order shortly after making a purchase. Additionally, a printed invoice will be included with your delivery, ensuring you have a physical copy for your records.
Customers have 24 hours from the time of order to cancel your product order for any reason and receive a full refund. To cancel, please complete the contact form or email info@rabbitandhutch.co.uk within 24 hours with your order number clearly outlined. A refund will then be processed. After this 24-hour period, all sales are final.
Digital products and download sales are made final at the point of sale.
While we strive to ensure that our product photographs are as accurate as possible, please note that with real wood products, there may be natural variations in the wood grain patterns. These unique characteristics are part of the beauty and charm of using genuine wood, meaning each piece is one-of-a-kind.
Unfortunately, at present, we do not offer returns. Please make sure to review your order carefully before completing your purchase. If you have any questions or concerns please review our Refund and Return Policy before contacting our customer support team for assistance.
No, we do not offer custom-made services at this time. Our products are available as listed on our online store.
CONTACT US FOR ANY QUESTIONS
CONTACT US FOR ANY QUESTIONS
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HEY YOU,
DON’T MISS OUT
JOIN THE CLUB AND STAY IN THE KNOW!
Subscribe to our website and stay up-to-date with special offers, blog notifications, and new product launches.
Will be used in accordance with our Privacy Policy
